Last Updated: September 24, 2026
FIZZY VAPE (“FIZZY”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how information is collected, used, and handled when you visit fizzyvapeau.com, contact us, or submit a business inquiry through our website.
FIZZY VAPE operates from Shenzhen, China.
For privacy-related questions or requests, please contact: [email protected]
1. INFORMATION WE COLLECT
1.1 Information You Provide
When you submit a business inquiry through our Contact page, we may collect:
- Full name
- Business email address
- Company name, if provided
- Country or region
- Inquiry type
- Estimated order quantity, if provided
- The contents of your message
We collect this information only when you voluntarily provide it to us.
1.2 Technical Information
When you access our website, certain technical information may be processed automatically by our hosting, security, caching, or infrastructure providers.
This may include information such as:
- IP address
- Browser and device information
- Request and access information
- Date and time of requests
- Security and diagnostic information
This information may be contained in standard server, security, or infrastructure logs.
We do not use this information to create advertising profiles about visitors.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Respond to product, wholesale, OEM, ODM, or general business inquiries
- Communicate with prospective or existing business partners
- Provide information requested through our website
- Maintain the security, reliability, and operation of the website
- Diagnose technical problems and protect the website against misuse
- Comply with applicable legal obligations
- Establish, exercise, or defend legal claims where necessary
We do not sell personal information.
3. LEGAL BASES FOR PROCESSING
Where the General Data Protection Regulation (GDPR) or similar data-protection laws apply, we process personal information only where an appropriate legal basis is available.
Depending on the circumstances, this may include:
- Taking steps at your request before entering into a business relationship or contract
- Performance of a contract
- Our legitimate interests in responding to business inquiries, communicating with business contacts, operating and securing our website, and managing our business relationships
- Compliance with legal obligations
- Consent, where consent is specifically requested and legally required
Where we rely on legitimate interests, we consider those interests against the rights and interests of the individuals concerned.
4. BUSINESS INQUIRIES AND EMAIL
Our Contact page allows visitors to send business inquiries directly to FIZZY.
Contact form submissions are processed through WordPress and transmitted by email.
The website’s custom Contact form does not currently store submitted inquiries as separate WordPress database records.
Email delivery is handled through our email infrastructure, which currently includes Zoho Mail services.
As a result, information submitted through the Contact form may be processed and retained within our business email systems and by relevant service providers involved in transmitting or hosting those communications.
5. AGE VERIFICATION STORAGE
Because the FIZZY website contains information relating to vaping products intended for adults, we use an age-verification gate.
When a visitor confirms that they are 18 or older, the website stores a first-party browser storage value named:
fizzy_age_verified
This value is used only to remember that the age confirmation has been completed.
It:
- Does not contain your name
- Does not contain your email address
- Does not contain your date of birth
- Does not contain identification documents
- Is not used for advertising or behavioral profiling
- Expires after approximately 30 days
Selecting the under-age option does not create a successful age-verification record.
The age gate is an age declaration mechanism and does not constitute identity-based age verification.
6. ANALYTICS AND THIRD-PARTY TECHNOLOGIES
Our website may use infrastructure-level services that help us understand website performance, reliability, and traffic.
At the time of this Privacy Policy, Cloudflare Insights may be used to collect limited technical and performance information.
During our website review, no Cloudflare analytics cookie or browser-storage identifier was detected in a standard anonymous session.
We do not currently use Google Analytics, Google Tag Manager, Meta Pixel, TikTok Pixel, Hotjar, or Microsoft Clarity on the public website.
Our use of analytics or similar technologies may change over time. Where applicable law requires consent before a non-essential technology is used, we will implement the appropriate consent mechanism.
7. COOKIES AND SIMILAR TECHNOLOGIES
Our website is designed to minimize the use of unnecessary cookies and browser storage.
The FIZZY age-verification system uses first-party browser storage as described above.
WordPress, our hosting infrastructure, caching systems, and security services may also use technologies that are necessary for website administration, security, authentication, or technical operation in relevant circumstances.
Administrative or login cookies may be created for authorized WordPress users but are not part of the ordinary anonymous visitor experience.
We do not currently use advertising or remarketing cookies on the public website.
8. SERVICE PROVIDERS AND RECIPIENTS
We may use service providers to operate and secure the website and to process business communications.
Depending on the service involved, these may include providers of:
- Website hosting and infrastructure
- Content delivery and website security
- Email transmission and hosting
- Website caching and performance services
- Technical maintenance
These providers may process limited information only as necessary to provide their respective services or as otherwise permitted by applicable law.
We may also disclose information where required by law or where reasonably necessary to protect our legal rights.
9. INTERNATIONAL DATA TRANSFERS
FIZZY operates from Shenzhen, China and serves international markets.
If you contact us from the European Economic Area, the United Kingdom, or another jurisdiction outside China, your information may be transferred to or processed in countries other than the country in which you are located, including China and locations where our service providers operate.
Where applicable data-protection law requires safeguards for international transfers, we seek to use appropriate mechanisms and safeguards as required by law.
The specific infrastructure and processing locations of third-party service providers may vary according to their services and configurations.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to business inquiries, maintaining business communications, meeting legal or accounting requirements, resolving disputes, and protecting our legal interests.
Contact form submissions are not currently retained as separate records in the WordPress database.
Messages received through the Contact form may remain in our business email systems for the period reasonably necessary to manage the relevant inquiry or business relationship.
Technical and security logs may be retained by our hosting and infrastructure providers according to their applicable retention schedules.
The first-party FIZZY age-verification browser-storage value expires after approximately 30 days.
11. DATA SECURITY
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
12. YOUR PRIVACY RIGHTS
Depending on where you live and the applicable data-protection law, you may have rights concerning your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information in certain circumstances
- Request restriction of processing in certain circumstances
- Object to certain processing
- Receive certain personal information in a portable format where applicable
- Withdraw consent where processing is based on consent
These rights are subject to applicable legal conditions and exceptions.
If the GDPR applies to the processing of your personal information, you may also have the right to lodge a complaint with the competent data-protection supervisory authority.
To exercise a privacy right or ask a privacy-related question, contact: [email protected]
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services, including social media and messaging services.
Following a third-party link will take you outside the FIZZY website. Those third parties operate under their own privacy practices and policies.
FIZZY is not responsible for the privacy practices of independent third-party websites.
14. CHILDREN AND AGE-RESTRICTED CONTENT
The FIZZY website contains information relating to vaping products and is intended only for adults who meet the applicable legal-age requirements in their jurisdiction.
We do not knowingly use this website to solicit personal information from minors.
Visitors who do not meet the applicable age requirement should not use the website or submit personal information through it.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when our website, business practices, service providers, or legal obligations change.
When material changes are made, the revised version will be published on this page and the “Last Updated” date will be updated accordingly.
16. CONTACT US
For questions about this Privacy Policy or the handling of personal information, contact:
FIZZY VAPE
Shenzhen, China
Email:
[email protected]
Website:
fizzyvapeau.com